Refund Policy

Last Updated: July 29th, 2026

Cohort-Based Courses

Enrollment for Zebu cohort-based courses is conducted through Maven. Payments, refunds, and refund administration are governed by Maven's applicable refund policies in effect at the time of enrollment. As of this writing, following are the timelines for the refund

  • For courses that run less than four weeks, you are eligible for a refund until the mid point of the course (based on the total course duration)

  • For courses that run four weeks or longer, you are eligible for a refund until the end of the second week of the course (based on the course syllabus)

Important:

  • Refund eligibility and refund processing for cohort-based courses are governed by Maven's policies in effect at the time of enrollment. As of this writing, eligible Maven courses are generally covered by Maven's Satisfaction Guarantee. View Maven's Current Satisfaction Guarantee.

  • Refunds cannot be issued to retroactively lower the price of an enrollment.

One-day Workshops

For one-day workshops enrolled through Maven, you are eligible for a refund anytime before the workshop start date.

Important: Refunds cannot be issued to retroactively lower the price of an enrollment.

Transfers and Exceptions

Requests relating to cohort transfers, enrollment changes, or exceptional circumstances should be submitted through the enrollment platform or by contacting us directly. Where permitted, we will work with participants to identify reasonable alternatives, including future cohort participation where appropriate.

Processing Time

Currently, all payments and refunds for courses and workshops offered through Maven are processed through their payment partner, Stripe. Through Stripe, refunds can take up to 10 business days to complete and reflect in your account or on your card.

Coaching and Consulting Engagement

Refund terms including processing times for coaching engagements, consulting projects, or custom corporate programs will be governed by the applicable proposal, statement of work, service agreement, or engagement letter.

Questions

If you have questions about enrollment, participation, or refund eligibility, please contact us through our Contact page.